{"id":8975,"date":"2016-03-15T18:25:00","date_gmt":"2016-03-15T15:25:00","guid":{"rendered":"http:\/\/btv.md\/?p=8975"},"modified":"2016-03-15T18:25:00","modified_gmt":"2016-03-15T15:25:00","slug":"drepturile-consumatorului-sunt-incalcate-tot-mai-des","status":"publish","type":"post","link":"https:\/\/www.btv.md\/ro\/drepturile-consumatorului-sunt-incalcate-tot-mai-des\/","title":{"rendered":"Drepturile consumatorului sunt \u00eenc\u0103lcate tot mai des"},"content":{"rendered":"<p><strong>Num\u0103rul reclama\u021biilor parvenite la Agen\u021bia pentru Protec\u021bia Consumatorilor cre\u0219te \u00een fiecare an. Doar pe parcursul anului 2016, agen\u021bia a \u00eenregistrat aproape 1200 de reclama\u021bii, dintre care 30 la sut\u0103 au fost examinate de c\u0103tre Direc\u021bia pentru protec\u021bia consumatorilor din B\u0103l\u021bi.<\/strong><\/p>\n<p>Potrivit inspectorului Tatiana Gu\u021bu, majoritatea pl\u00e2ngerilor sunt cu referire la calitatea produselor sau a informa\u021biei solicitate de c\u0103tre consumator.<\/p>\n<p>\u201e<em>\u00cen mare parte aceste peti\u021bii se refer\u0103 la lezarea drepturilor \u0219i intereselor economice a consumatorilor. Este vorba despre procurarea unor produse alimentare cu termenul expirat, f\u0103r\u0103 prezentarea informa\u021biei \u00een limba de stat, inclusiv \u0219i informa\u021bia verbal\u0103<\/em>\u201d.<\/p>\n<p>C\u00e2t despre cei care nu obi\u0219nuiesc s\u0103 ia bonul de cas\u0103, Tatiana Gu\u021bu spune c\u0103 fac o mare gre\u0219eal\u0103. Aceasta este una dintre cele mai importante dovezi \u00een cazul unei \u00eenc\u0103lc\u0103ri.<\/p>\n<p>\u201e<em>\u00cen informa\u021bia afi\u0219at\u0103 pentru consumator, se spune c\u0103 examinarea peti\u021biilor sau reclama\u021biilor, se efectuiaz\u0103 \u00een baza bonului de cas\u0103 sau a unui alt document care ar confirm\u0103 prestarea serviciului sau procurarea unui produs<\/em>\u201d. <\/p>\n<p>Tatiana Gu\u021bu spune c\u0103 pe l\u00e2ng\u0103 peti\u021biile parvenite direct la agen\u021bie, exist\u0103 \u0219i sesiz\u0103ri de la Inspectoratul de Poli\u021bie. Acest lucru se \u00eent\u00e2mpl\u0103 din cauza c\u0103 \u00eenc\u0103 nu to\u021bi consumatorii \u0219tiu unde s\u0103 apeleze.<\/p>\n<p>B\u0103l\u021benii recunosc c\u0103 cel mai frecvent se confrunt\u0103 cu comercializarea produselor expirate.<\/p>\n<p>\u201e<em>Am cump\u0103rat produse cu termenul expirat. Din cauza unui iaurt, copilul meu a ajuns la spital<\/em>\u201d.<\/p>\n<p>\u201e<em>\u0218tiu c\u0103 este Agen\u021bia pentru Protec\u021bia Consumatorului. Acolo trebuie s\u0103 ne adres\u0103m, dar de obicei eu m\u0103 uit la termenul de valabilitate<\/em>\u201d.<\/p>\n<p>\u201e<em>S-a \u00eent\u00e2mplat ca de c\u00e2teva ori s\u0103 cump\u0103r produse expirate, dar de fiecare dat\u0103 le duceam \u00eenapoi, unde mi se \u00eentorceau banii sau \u00eemi schimbau produsul. P\u00e2n\u0103 la scandal nu am ajuns<\/em>\u201d.<\/p>\n<p>\u00cen fiecare an, la data de 15 martie, este marcat\u0103 ziua protec\u021biei consumatorului. Obiectivul acesteia este aducerea la cuno\u0219tin\u021b\u0103 despre importan\u021ba cunoa\u0219terii \u0219i protej\u0103rii drepturilor consumatorilor.<\/p>\n<p><iframe width=\"420\" height=\"315\" data-src=\"https:\/\/www.youtube.com\/embed\/ONPvWeYMU9E\" frameborder=\"0\" allowfullscreen src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" data-load-mode=\"0\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Num\u0103rul reclama\u021biilor parvenite la Agen\u021bia pentru Protec\u021bia Consumatorilor cre\u0219te \u00een fiecare an. Doar pe parcursul anului 2016, agen\u021bia a \u00eenregistrat aproape 1200 de reclama\u021bii, dintre care 30 la sut\u0103 au fost examinate de c\u0103tre Direc\u021bia pentru protec\u021bia consumatorilor din B\u0103l\u021bi. Potrivit inspectorului Tatiana Gu\u021bu, majoritatea pl\u00e2ngerilor sunt cu referire la calitatea produselor sau a informa\u021biei [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":8976,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[12],"tags":[],"class_list":["post-8975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-balti"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Drepturile consumatorului sunt \u00eenc\u0103lcate tot mai des - BTV<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.btv.md\/ro\/amp\/drepturile-consumatorului-sunt-incalcate-tot-mai-des\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Drepturile consumatorului sunt \u00eenc\u0103lcate tot mai des - BTV\" \/>\n<meta property=\"og:description\" content=\"Num\u0103rul reclama\u021biilor parvenite la Agen\u021bia pentru Protec\u021bia Consumatorilor cre\u0219te \u00een fiecare an. 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